As an SME and resource for all components of Physical Security, you will report to the VP of Physical Security and assist with physical security operations across Winn Portfolios. Responsibilities include assisting sites with vendor selection, monitoring security equipment, performing audits, and responding to security incidents. This role requires travel to sites throughout the WinnCompanies portfolios.
Provide day-to-day guidance to Customer Outcomes engagement management staff to ensure timely, high quality delivery of implementation projects. Be the focal point for delivery questions or concerns from internal stakeholders or customers. Ensure adherence to the Global Services Delivery Framework and operational excellence through high degree of rigor and attention to detail on project execution. Management of Revenue, Cost and Margin for regional delivery implementations.
The Customer Success Operations Program Manager will play a key role in ensuring the successful execution of strategic initiatives within our Customer Success and Support (CS&S) organization, partnering with leaders and teams across CS&S and the broader business to track progress, address challenges, and remove roadblocks that could delay key projects. Your ability to translate complex projects into actionable steps and measurable results will be key to our success.
This team will support Omada members on GLP-1 medications through high-touch, concierge-style service delivered via a remote-based contact center interacting with members via phone and email. As a strategic and operational leader, you will own the long-term vision, strategy, and execution of this function, ensuring members receive timely, compassionate, and effective navigation support while driving measurable results.
Responsible for coordinating the day-to-day operations and activities of the Government Programs Operations team, this position offers a career growth opportunity while learning about Medicare Part D, Medicaid and Exchange business. Responsibilities include managing the Government Programs Operations team shared Outlook mailbox and Salesforce queues, maintaining an organized filing system, and assisting with Government Programs Operations initiatives.
Manage district implementations to meet contract requirements and Hazel success criteria. Serve as the key client-facing contact during implementation and interact directly with various executive level customer stakeholders. Support execution of implementation plans by coordinating schedules.